The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
BIFF Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
BIFF Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
$18.99
No longer available
Product Info
ISBN
9781936268726